IT Support Service (Level-3)

IT support technicians can work for computer software or hardware companies, assisting customers with products. More generally, IT support technicians can work in a company's IT department, providing computer support internally to company employees. These technicians are responsible for maintaining the company's computer services and equipment. Their duties can include troubleshooting to detect and solve technical problems, installing or updating required hardware and software and recommending computer products or equipment to improve company productivity.